Contact Us
We are here to help before, during and after your order. Contact Scandicart if you need support with an order, a product question, a delivery update or a return request.
Contact information
Trading name: Scandicart
Business name: Nine Labs Aps
Communication address: Gunderupvej 16, 9260 Gistrup
CVR number: 46561023
Country: Denmark
AI Phone support: +45 93702999
Support email:
For faster support
Please include the following in your message so we can help you quickly:
- Your order number
- The email address used at checkout
- Product name
- A short description of your question
Typical support topics
- Order status and tracking
- Delivery questions
- Returns and refunds
- Product information
- Payment or checkout questions
Response time
We aim to respond to customer messages within 4-12 business hours. For urgent order issues, please include your order number in the subject line.